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Doloris
FAQ

Click on the ‘i’ icon next to the ticket types for more information.

1. Choose your tickets

  • Select your tickets
    Offline price
    Online price from
    Quantity
    Subtotal
  • Regular ticket Offline price: €20.00 Online price from: €19.00
    €20.00
    €19.00
  • Regular ticket (with possibility of cancellation) Offline price: €21.00 Online price from: €20.00
    €21.00
    €20.00

    With the possibility of cancellation you have the option to cancel your tickets up to 5 minutes before your reservation and receive a restitution for the tickets.

  • Subtotal: €0.00
  • I have a voucher
    The discount code you entered is incorrect.
    Voucher code: - €0.00
  • Total price

Frequently asked questions

  • What is the duration of the experience?

    The durations depends on yourself. The estimated time for your experience is between 30 and 60 minutes.

  • Can I go in together with my friend?

    You can come to Doloris’ Meta Maze together but you enter the Meta Maze separately. You explore the maze on your own. It is possible that you come across each other when you are inside.

  • Can I go inside the Maze when I am pregnant or have a (physical) disability?

    Doloris’ Meta Maze is not suitable for pregnant women, people with a (physical) disability, who have an anxiety disorder, are claustrophobics or suffer from fear of small, dark spaces, when you are sensitive to an epileptic seizure or when you are younger than 12 years old.

  • Do I have to be blindfolded?

    Yes, you have to be blindfolded. This is part of the experience. Everyone who visits Doloris’ Meta Maze will be blindfolded. Once you enter the Maze, your blindfold will be taken off and your journey will start.

  • Can I take my personal belongings inside the Maze?

    Upon arrival at the venue, all phones and (smart)watches will be secured in Yondr cases that will be opened at the end of the experience. Guests maintain possession of their phones at all times, but can’t access them inside of the maze. Personal belongings like bags, coats and accessories can’t be taken with you into the experience. These items can be stored in a rented locker (min. €1 – max. €3). Big backpacks and laptop bags (15″ and above) don’t fit in the lockers. Please leave these bags at home or your stay.

  • Can I cancel or change my timeslot after purchase?

    Open tickets can be canceled until 14 days after purchase.

  • Tickets on timeslot

    Tickets on timeslot are directly booked on a time. The spots are being reserved for you personally and other people can’t book on the exact same spots.

    Tickets on timeslot can not be canceled after purchase. It is possible to change your date and time at a maximum of 48 hours (2 days) prior to your visit. Please e-mail or call us if you want to re-arrange.

    When your visit is less than 48 hours away, you can’t change your booking anymore. If you can’t make it, unfortunately, your tickets will expire.

Ticket support